Privacy Policy
1. Introduction
Welcome to Kiya Learning. We respect your privacy and are committed to protecting the personal information you share with us through our website, online learning services, and communication channels.
This Privacy Policy explains how Kiya Learning collects, uses, stores, and protects your personal information when you visit our website, enquire about our educational programs, register for classes, or use our services.
By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you interact with Kiya Learning.
Personal Information
Full name
Email address
Phone number
Country and location
Parent or guardian details, where applicable
Information submitted through contact forms, enquiry forms, or registration forms
Educational Information
Student’s grade or academic level
Preferred curriculum, such as Australian Curriculum, Canadian Curriculum, U.S. Curriculum, or IB Curriculum
Subjects and courses of interest
Learning preferences and educational requirements
Assessment results or learning progress, where applicable
Technical Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and time spent on the website
Referring website or source
Cookies and similar tracking technologies
3. How We Use Your Information
Kiya Learning may use your information for the following purposes:
To respond to enquiries and provide information about our educational programs.
To facilitate tutoring sessions, course registration, and educational services.
To understand students’ learning requirements and recommend suitable programs.
To communicate important updates, schedules, and service-related information.
To improve our website, teaching services, and user experience.
To process payments and maintain transaction records, where applicable.
To send educational updates, offers, or promotional communications where permitted by law.
To maintain website security and prevent fraudulent or unauthorized activities.
To comply with applicable legal and regulatory requirements.
4. Children’s Privacy
Kiya Learning provides educational services that may be used by children and students under the age of 18.
We encourage parents and legal guardians to participate in the registration process and supervise children’s use of our services.
Where required by applicable law, we obtain verifiable parental or guardian consent before collecting or processing a child’s personal information.
We do not knowingly collect children’s personal information in ways prohibited by applicable law. If you believe that a child has provided personal information without the required consent, please contact us so that we can review the matter and take appropriate action.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, remember preferences, and analyze website performance.
Cookies may help us:
Improve website navigation and usability.
Understand how visitors interact with our pages.
Measure the effectiveness of our website content.
Support analytics and marketing activities, where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.
6. Sharing of Personal Information
Kiya Learning does not sell your personal information to third parties.
We may share information with trusted third parties when necessary to operate our services, including:
Tutors and educational service providers.
Website hosting and technical support providers.
Payment processing providers, where applicable.
Communication and customer support service providers.
Website analytics providers, where applicable.
Professional advisers, regulatory authorities, or law enforcement agencies when legally required.
We expect relevant service providers to handle personal information appropriately and use it only for authorized purposes.
7. International Data Transfers
Kiya Learning may serve students and families in Singapore, Australia, Canada, the United States, the United Kingdom, the United Arab Emirates, and other locations.
Depending on where you are located and which service providers we use, your personal information may be processed or stored in a country different from your own.
Where applicable, we take reasonable steps to ensure that international transfers of personal information comply with relevant data protection laws and that appropriate safeguards are in place.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Users are encouraged to avoid sharing sensitive personal information through unsecured communication channels.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing educational services, maintaining business records, resolving disputes, and complying with applicable legal obligations.
When information is no longer required, we take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Withdraw consent where processing is based on consent.
Object to or request restrictions on certain types of processing.
Request a copy of your information in a portable format, where applicable.
Opt out of marketing communications.
Lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
11. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or external services.
These websites operate under their own privacy policies and practices. Kiya Learning is not responsible for the privacy, security, or content of third-party websites.
We recommend reviewing the privacy policy of any external website you visit.
12. Marketing Communications
We may send you information about our educational programs, services, offers, or learning opportunities where permitted by applicable law.
You can unsubscribe from promotional emails using the unsubscribe option provided in the message or by contacting us directly.
Even if you opt out of promotional communications, we may still send essential service-related messages, such as registration confirmations or important updates.
13. Data Protection for International Users
Kiya Learning aims to handle personal information in accordance with applicable data protection requirements.
Depending on your location, additional rights or protections may apply under laws such as Singapore’s Personal Data Protection Act (PDPA), Australia’s Privacy Act, the European Union’s General Data Protection Regulation (GDPR), the United Kingdom’s data protection legislation, Canada’s applicable privacy laws, or relevant U.S. state privacy laws.
The application of these laws depends on the circumstances and applicable legal requirements. Nothing in this Privacy Policy limits rights that cannot legally be excluded.
14. Changes to This Privacy Policy
Kiya Learning may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal obligations.
Any revised version will be published on this page with an updated revision date.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Kiya Learning
Address:
68 Circular Road, #02-01,
Singapore 049422
Phone: +91-8527086909
Email: contact@kiyalearning.us
Website: kiyalearning.us
We will review your enquiry and respond in accordance with applicable requirements.